shelley s July, 2016
Efendi travel was always quick and professional in their email response to me as I planned the trip. They listened to what I was saying and they came up with a plan to show our team the most of Istanbul. They were willing to accommodate any changes we wanted. They were going to pick us up at the airport with a sign, take us to our hotel, pick us up later for the tour, pick us up the next day for another tour, and then return us to the airport.
I am so sorry that we had to cancel at the last minute due to rerouting issues. Yet, the Efendi representative was very gracious and returned part of the deposit we had paid.
I am looking forward to my next trip to Turkey to be enjoyed with Efendi tours.
Fantastic experience - both car service and tour June, 2016
We were traveling from the US to Istanbul and found Efendi Travel on TripAdvisor. Yusuf organized everything over email - it was seamless and easy with great, quick responsiveness. Their sign was easy to find right after we exited arrivals at the airport, the van was air conditioned and large enough for our family of 4 with bags (a Mercedes Vito) and the car was waiting at our hotel when we were ready to return to the airport. All in a terrific car service experience - thanks Yusuf!
Yusuf also arranged a city tour with Kubra who is a professional guide. She is terrific - incredibly knowledgeable, professionally educated and trained as a guide, friendly and great with our kids. She really gave us the inside scoop on the city and its history with a ton of detail and color which brought the sites alive. We would definitely use her again.
Ruslan1213 June, 2016
We booked transfers for our group of 20 people and city tour. Managers were responding all questions immediately by email, prices for services was cheap. Drivers were ontime at the airport and hotel, buses are new and very comfortable, guide was very good.
Totally 5* VIP service. Highly recommend it to everybody.
firepois June, 2016
We chose Efendi Travel (Tours) in a round about way via TripAdvisor due to all the great reviews, but actually through an entirely different organization. We were not steered wrong.
Although this was not a lengthy nor difficult job, we were pleased that they were friendly and professional. This was an airport transfer from the airport to our hotel in the Beyoglu area in Istanbul. We were traveling through Turkey for 3+ weeks and didn't want to deal with heavy luggage and transfers on busy public transportation. Efendi travel came through with no problems.
The organizer for Efendi was at the airport directing and organizing all the many clients due in and using Efendi for different services. We never felt slighted nor rushed. We were greeted and gently directed to the driver that was taking us to our destination. All of it went smoothly and efficiently and for not much more than a cab would cost.
H_From_SoCal June, 2016
I used Efendi services 2x on a recent trip to Istanbul and was very pleased with the prompt email follow up confirmations and on time pickups. In the most recent case, Turkish Airlines permitted changing arrival airport from SAW to IST--and Efendi was able to accommodate the new pickup location with only 60 minutes of advance notice.
Zuzana Vozarova March 8th, 2013
I had a great time with Efendi Travel, I booked their service via emails before I travelled to Istanbul. They are very helpful, friendly and cooperative. The company offering great customer service and the taxi driver was prompt, professional, polite and the cab was clean.
I highly recommend every body to use their service if you are travelling from Istanbul Ataturk airports to your destinations. I look forward to coming back and using their services in the future.
Zuzana Vozarova Admin and Monitoring Assistant Oikocredit, EDCS U.A. Representative office, Slovakia
Backpackers Travel’s airport transfer shuttle bus can take you to and from any address in Istanbul. In my case, it came to my private address on the Asian side of Istanbul, but it can also come to your hotel or hostel of course. Or it can come to one of Istanbul’s airports, to pick you up when you arrive.
On 6 September I had a 10am flight leaving from Ataturk airport. Backpackers Travel’s shuttle arrived at my house 5 minutes before the arranged time. Quite unique in Istanbul, so I was very pleased. I was greeted by two friendly men in a brandnew white van. One of them kindly helped me get my luggage inside and opened the door for me. I was tired, didn’t really sleep very well that night, so I was very happy these kinds of tasks were performed for me. Much better than having to drag your suitcase onto a boat, tram and metro, which I normally have to do to get to Ataturk airport and takes about 2 hours.
Backpackers Travel’s van was new, air-conditioned and comfortable. Once I was seated the drivers immediately asked me if I wanted to have something to drink or listen to some music. I was handed a case full of CDs, including Elvis Presley, Anatolian music and French chansons. I decided to go for some Spanish-sounding CD instead, which I thought would be relaxing classical guitar music, but unfortunately turned out to be some sort of pompous bullfight tunes. It didn’t bother me though. The trip was smooth and fast. I could just enjoy the ride and look at the different cityscapes outside my window. Within 45 minutes we arrived at Ataturk airport – more than 2 hours before my flight departure. Backpackers Travel’s service saved me from Istanbul’s usual traffic stress, so at the airport I could just enjoy a cup of coffee and start my day (and journey) feeling relaxed and content.
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Shuttle service for Istanbul airport by Backpackers Travel
We have now travelled to Istanbul twice, once for a long four night weekend and the second time for a one night stopover en route to Africa. On both occasions we have used the service provided by Backpackers Travel for our transfer to and from Ataturk Airport and we have been very impressed by their service, so wanted to post here to let other travellers know about the company.
The first time we stayed in the Park Hyatt hotel which is in the Macka Palais district of Istanbul (west of the Bosphorus, on the European Side and north east of Taksim Square) and the second time we stayed in the Grand Hyatt hotel which is just a few metres north of Taksim Square. On both occasions, the transfer provided by Backpackers was excellent: our names were clearly visible in the arrivals hall, the vehicle was waiting for us outside, the drivers are well dressed, speak English, do not smoke and - more importantly - drive safely!!!
We had read many bits and pieces online (not just on Trip Advisor) about problems experienced with taxis in Istanbul, getting ripped off and the high cost of transfers to and from the airport. We paid only 20 Euros for the transfer with Backpackers from the airport into the centre of Istanbul and this includes a complimentary snack and drink provided by the driver, the vehicle is air conditioned, brand new and very comfortable (in our case, we were also the only ones being transferred so it was private and we had plenty of space)
The transfer is very easily arranged by email and the response is always very prompt - esp. if you are arranging things at short notice, which provides great peace of mind that things are organised and sorted before you land.
Highly recommended...... Alison Abercrombie
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Your excellent service
We’ve just got back from our trip to Istanbul and wanted to write to say how impressed we were by your transfer service that we used from Ataturk Airport to the Holiday Inn Istanbul City, and back. We arrived on February 25th and returned on February 28th. We would particularly mention Ahmet, who dealt with our reservation, and Arzu, who gave us all sorts of helpful information when we arrived, as well as both the drivers who were courteous and helpful. We will certainly be recommending your service to anyone we know who visits Istanbul.
Very many thanks, Cliff and Jill Bowden
Dear Ahmet Bey; We were extremely pleased with your airport transfer service, which we both felt was most impressive. In answer to your specific questions:
The staff waiting for us at the airport were indeed courteous and efficient, even though our flight was 30 minutes late in arriving. I had a little difficulty finding them, as they were standing at the far left-hand end of the crowd of people waiting on either side of the exit to the Arrivals Hall and we turned right (because that was the side on which most of the people holding name placards seemed to be standing). When I did another full circuit, I found them easily.
The young man rang immediately for the vehicle, which came very promptly. It was clean and in good condition, and the driver was very polite. He helped with our luggage, and offered us cold water and fruit juice, which was much appreciated (flying always makes me thirsty). We were not offered snacks but that did not matter as AtlasJet had fed us well en route and we were not at all hungry.
The same high standards were shown on the return journey (different driver, different vehicle). The vehicle arrived exactly on time and we enjoyed a stress-free drive to the airport.
We were both extremely impressed with the whole Backpackers' Airport Transfer service, from start to finish. Ease of booking, efficiency, value for money and overall general service could not be faulted. We both agreed that we would use the service again without any hesitation whatsoever, and would definitely recommend it to friends travelling to Istanbul. Compared to some of our other experiences with Istanbul taxi drivers, it was a real pleasure to deal with you.
Thank you so much for all your help, Kind regards
Dear Backpackers, We used your online transfer service, pick up at Ataturk airport, Istanbul Tuesday 29th October & to return on Fri 2nd October.
We wanted to let you know that we were very pleased with the excellent service.
Ibrahim on Tuesday & unknown driver on Friday were polite, very prompt and helpful and the mini-buses were very clean and comfortable. Please thank them both.
We had intended to use your walking tours but as newcomers to Istanbul, could not find our way to your office!
We would defintitely reccommend your service to anyone
Kath McArthur & friends ,If you decide to go with a transfer service, we can recommend Backpackers Travel. They picked us up at our hotel at 3:30am and delivered us to the airport on the Asian side. Although their name might indicate otherwise, they do not cater to backpackers. They were very professional and the van that picked us up was a nice newer VW or Mercedes. They appear to be very dependable, based on my experience and comments made on this site by others.
Vince Matthews Harrogate, UK
Dear Tamara Gorkova, We have just arrived back home and received your message.
I must say we were highly delighted with your service. no complaints at all, your representative met us at the airport with a large prominent sign with our name. He helped us to the waiting car, loaded our luggage and instructed the driver. An excellent trip to the Eresin Hotel by private car, the driver giving us a discourse on the scenery and events as we passed.
The return was bang on time, your representative arriving about 5 mins early again a first class service in an immaculate vehicle. The driver again providing a full commentary on the sights as we passed.
I would recommend your service without reserve. Excellent.
Dear Yusuf Karaca, I am very impressed with your reservation department, your emails are very prompt and you have made the whole thing very easy to do. I was particularly impressed when you replied to my first email so quickly as it was done at a very early hour in the morning, it was most unexpected! I will be happy to tell others of your service.
best regards, Andrew Simpson
The service was excellent and we were grateful for umut's help in getting our bags loaded and in offering additional information about istanbul tours, sights, etc. The driver was polite and courteous. It would be helpful if the driver carried some small change on hand, as i had just gotten cash out of the airport atm and it only dispenses large bills. Our hotel clerk had to provide change for the bills because neither of the backpackers employees had change. I realize that it is simply not convenient or practical for them to carry large amounts of cash, but some change in case passengers do not have exact change would be helpful. other than that though, we had an excellent experience and would recommend backpackers to other travelers! We are glad that turkey travel planner gave us this recommendation.
Thank you for confirming our return transfer details. We will be ready to leave the sari konak hotel at 03:15 for the return trip to Ataturk Airport.